Return and refund policy

Return and Refund Policy

At Rebecca Fashion, we want you to feel confident and satisfied with your purchase. Please read our return and exchange policy carefully before placing your order.

Returns

We accept return requests within 3 days of delivery.

To be eligible for a return, the item must be unused, unworn, unwashed, undamaged, and returned in its original condition with all tags, labels, and original packaging attached.

Items showing signs of wear, perfume, makeup, stains, alterations, washing, or damage may not be accepted.

Exchanges

We accept exchange requests within 7 days of delivery.

Items requested for exchange must be unused, unworn, unwashed, undamaged, and in their original condition with all tags, labels, and original packaging attached.

Final Sale Items

The following items cannot be returned or exchanged:

- Items marked as final sale
- Customized or altered items
- Items that have been worn, washed, used, or damaged after delivery
- Items that do not meet the return or exchange conditions stated above

Return Shipping

Customers are responsible for return or exchange shipping costs unless the item received is incorrect, defective, or damaged upon delivery.

If you receive an incorrect, defective, or damaged item, please contact us as soon as possible and provide clear photos of the item.

Refunds

Once the returned item is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges, if any, are non-refundable unless the return is due to an incorrect, defective, or damaged item received.

How to Request a Return or Exchange

To request a return or exchange, please contact Rebecca Fashion customer service within the applicable return or exchange period and provide your order details.

Items returned without prior approval may not be accepted.

Rebecca Fashion reserves the right to refuse a return or exchange if the item does not meet the conditions stated in this policy.